PRIVACY POLICY
Your Privacy Matters
We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
1. Information We Collect
Personal Information
When you create an account with SpinArcade, we collect the following personal information:
- Account Information: Username, email address, and password
- Profile Data: Display name, avatar preferences, and gaming statistics
- Communication Data: Messages sent through our support system or contact forms
Automatically Collected Information
We automatically collect certain information when you use our platform:
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Data: Game preferences, session duration, and platform interactions
- Technical Data: Log files, error reports, and performance analytics
Important Note
SpinArcade is a social gaming platform that uses only virtual currency. We do not collect any payment information, financial data, or real-money transaction details.
2. How We Use Your Information
We use your personal information for the following purposes:
Platform Operations
- Creating and managing your gaming account
- Providing access to our games and features
- Maintaining leaderboards and gaming statistics
- Personalizing your gaming experience
Communication and Support
- Responding to your questions and support requests
- Sending important platform updates and notifications
- Providing customer service and technical support
Platform Improvement
- Analyzing usage patterns to improve our services
- Developing new features and games
- Ensuring platform security and preventing fraud
- Conducting research and analytics for business purposes
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, such as:
- Web hosting and server providers
- Analytics and performance monitoring services
- Customer support and communication tools
- Security and fraud prevention services
Legal Requirements
We may disclose your information if required to do so by law or in response to:
- Valid legal processes, such as court orders or subpoenas
- Law enforcement requests
- Protection of our rights, property, or safety
- Protection of the rights, property, or safety of our users
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- Encryption: Data transmission and storage using industry-standard encryption
- Access Controls: Restricted access to personal information on a need-to-know basis
- Regular Monitoring: Continuous monitoring for security vulnerabilities and threats
- Secure Infrastructure: Hosting on secure servers with regular security updates
Security Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us remember your preferences, analyze usage patterns, and improve our services.
Types of Cookies We Use:
- Essential Cookies: Necessary for basic platform functionality and security
- Preference Cookies: Store your settings and preferences
- Analytics Cookies: Help us understand how users interact with our platform
- Performance Cookies: Monitor platform performance and identify improvements
You can control cookies through your browser settings. However, disabling certain cookies may affect your ability to use some features of our platform. For more detailed information, please see our Cookie Policy.
6. Your Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these rights may include:
Access and Portability
- Request access to the personal information we hold about you
- Receive a copy of your personal information in a portable format
Correction and Deletion
- Correct inaccurate or incomplete personal information
- Request deletion of your personal information
- Request deletion of your account and associated data
Processing Controls
- Object to certain types of processing of your information
- Restrict processing of your personal information
- Withdraw consent for processing based on consent
To exercise these rights, please contact us at support@spinaracde.net. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Active Accounts: Information is retained while your account remains active
- Inactive Accounts: Account data may be retained for up to 24 months after last login
- Support Records: Communication records retained for up to 12 months
- Analytics Data: Aggregated, non-personal data may be retained indefinitely
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify users of significant changes through our platform
- Provide additional notice for material changes that affect your rights
- Maintain previous versions of our policy for reference
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our platform after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: support@spinaracde.net
- Subject Line: Privacy Policy Inquiry